Customer Service Hours:

Shop on our secure site 24/7 365 days with us!

Happy Hearts Country Collection
PO Box 327
Ocean Gate, NJ 08740

Contact us by email by clicking on: contact me

Monday - Friday 9:30 am - 4:30 pm (est)
Closed: Saturdays, Sundays and all Holidays.

email inquiries answered during normal customer service hours.

Your inquiries are very important to us if you should need an immediate response or have trouble ordering after hours or on the weekends just indicate briefly in subject field of your email your question and we will assist you by responding back ASAP. We pride ourselves for being available to our customers for all questions and concerns.

Shipping Monday - Friday only.
SHIPPING WITHIN THE UNITED STATES ONLY.


Credit Card Payments:

Credit card payments accepted on our secure site are: Mastercard, Visa, Discover and American Express.

***WE NOW ACCEPT PAY PAL FOR ADDED SHOPPING CONVENIENCE*** When checking out just click on "PayPal button" in shopping cart. IMPORTANT***UPON COMPLETION OF YOUR TRANSACTION WITH PAYPAL PLEASE CLICK ON RETURN TO WEBSITE BUTTON IN ORDER FOR TRANSACTION TO PROCESS CORRECTLY.

You do not need to have a Pay Pal account.

Pay by Check/Money Order:

Check or Money orders should be made
payable to:

RnR Happy Hearts Country Collection

**Address if mailed:
PO Box 327
Ocean Gate, NJ 08740

**Check Offline Ordering Box at end of check out and you will be taken to a printable order form that you can print out and mail with your payment.


Check payments will go thru a clearing process before order is shipped, usually about 7 business days.

NJ Residents:

7% Sales Tax will be applied to order.

Shipping Information:

ORDERS SHIPPED WITHIN THE UNITED STATES ONLY.

Orders ship USPS Priority Mail with insurance. Email confirmation will be sent when package/packages are shipped.

Most of our items are handcrafted so
please allow 5 business days to
ship out.

Orders over $100.00 - FREE SHIPPING.

Claims:

Each order ships automatically with insurance. Claims need to be made
through the United States Postal Service in the event item is damaged. Please visit www.USPS.com, insurance claims/domestic for information filing a claim. Also, please notify us by e-mail.

Return Policy:

We hope that you will be happy with your purchase but if by any chance you want to return an item please e-mail us for instructions. All returns must be approved within 7 business days of receipt. No returns will be accepted after 7 business days. All return postage and insurance are responsibility of customer.